Privacy

This privacy notice explains how Whittons Auctioneers uses personal data.

We can be contacted at:

Email: info@whittonsauctions.co.uk

Tel: 01404 517000, 01392 345454

Post: Whittons Auctions, The Fine Art Auction Rooms, Dowell Street, Honiton, EX14 1LX

How do we process personal data?

Visitors to our website

We record data about your device and your use of our website. This is a legitimate business interest to help manage the security and performance (technical and content) of the website.

Requests for more information

If you ask us for relevant information about our services, we will use the details you provide to respond, as a legitimate business interest.

Bidders and Winners

If you register for an auction, bid, or win, we will process your personal data as necessary to fulfil our contract with you.

This can include your contact details, identity details, payment details, bidding details, and other details that you deem relevant to tell us.

We will share your data with third parties if we believe it is needed to prevent or detect crime, to resolve disputes, or to defend ourselves against legal claims or complaints.

Third Parties

We engage third parties, as relevant for our organisation and the industry, and will process contact and business details as a legitimate and very reasonable business interest in order to do that.

Processing Data

We only retain data for as long as is needed, for the purposes as defined above and associated legal, regulatory or crime prevention purposes.

We only process personal data in countries that are deemed to have adequate data safeguarding under GDPR, or where an EU Standard Contractual Clause for International Transfers has been agreed.

We do not sell personal data to third parties. Where we use third party processors to provide our services, that is done strictly under contract, and only to support our purposes of processing.

We operate a wide range of security controls to help protect your data.

We fully respect your rights to request that we:

Allow you to opt-out of any process that you previously consented to, at any time.
Provide you with a copy of data we hold on you, or to pass it to a third party on your behalf.
Amend, delete or restrict processing of your data.
Explain and review any automated decision making or profiling.
Provide further information about our processing activities.

If you wish to raise a Data Subject Request or contact us about any other matter, please contact us using the details provided above.

When we receive a request, we will take steps to verify your identity and the request and will normally complete the request within one month after that is complete.

Please let us know if you are not happy about how we are handling your data. We will do our best to resolve the matter, but if you have further concerns it is your right to make a complaint to the UK Information Commissioner’s Office at https://www.ico.org.uk/.

What Else?

This privacy notice was drafted with brevity and clarity in mind. If you would like more details, please let us know.

We reserve the right to update our privacy notices at any time.

We keep our privacy notice under regular review.